Every number on Fenix Loans gets checked against primary sources within 48 hours, and we publish exactly what changed and why. If you spot an error, here's the math on how fast we fix it and where to find the record.
What happens when I report an error?
We verify it ourselves. Within 24 hours you'll get confirmation we received your report. Within 48 hours we pull the original source—regulatory filings, lender rate sheets, state statutes—and determine if a correction is needed. If yes, we revise the article and add the amendment to this page the same day.
That 48-hour window is the maximum, not the typical. Most reports resolve faster because our fact-checking policy keeps source links live and organized by article.
Where do I see what changed?
Right here. This page lists every amendment with the date, the original claim, the corrected claim, and the source that triggered the change. Since our May 2026 relaunch, the log shows a clean slate—no corrections needed yet. That doesn't mean perfection; it means no verified errors have surfaced.
Check the "Last reviewed" date at the top of any guide to see when we last ran our internal audit. That date updates even when no changes are made, so you know the math is current.
How do I report a suspected error?
Follow this sequence to get the fastest resolution:
- Grab the URL of the article and the specific sentence or number you question.
- Find your source—the lender's current rate page, a state regulator's fee schedule, or similar primary document.
- Email both to our editorial team with "Correction" in the subject line.
- Watch for receipt within 24 hours; if you don't get one, resend.
- Check this page within 48 hours for the amendment or a response explaining why no change was made.
What counts as an error worth correcting?
Any hard number that doesn't match its cited source: loan amounts, fee percentages, state maximums, repayment timelines. We also correct outdated lender availability—if a lender exits a state, we remove them. We do not issue corrections for editorial opinions ("this loan is expensive") or for predictions that later prove wrong ("rates may rise").
Our fact-checking policy draws this line clearly: arithmetic and attribution are fixable; analysis is debatable.
Why no corrections since May 2026?
Two reasons, both tied to process. First, the relaunch included a full source-by-source rebuild—every number was reverified before publication. Second, our 48-hour review cycle catches drift before it hardens into error. When a lender updates rates, we typically spot it during routine checks rather than waiting for reader reports.
The clean slate is a snapshot, not a boast. It resets the moment a verified error appears here.
Frequently asked questions
Do you pay people who find errors?
No. We treat corrections as standard editorial maintenance, not a bounty program. Fast, transparent fixes matter more than incentives.
What if I disagree with your source?
We cite primary sources—regulators, lenders, statutes—because they're auditable. If you have a different primary source showing different numbers, send it. We'll compare timestamps and publish what we find.
Can I see old versions of corrected articles?
We don't maintain public archives of pre-correction text. The amendment entry on this page quotes the original and corrected language for transparency.
Do you correct comparison rankings if a lender changes rates?
Yes, but that's scheduled maintenance, not a formal correction. Rankings update as lenders move; we log formal corrections only when our own stated facts were wrong.
How do I know this page itself is accurate?
Self-check: the dates and timelines here match our published fact-checking policy. If they ever diverge, this page gets amended like any other.